Privacy Policy
A legal disclaimer
Last updated: January 2026
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DMC Exterior Cleaning & Lawn Care (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.
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We operate in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Business name: DMC Exterior Cleaning & Lawn Care
Location: Gleaner Close Plymouth
Email: info@dmcexterior.com
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2. What Information We Collect
We may collect and process the following personal information:
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Name
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Email address
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Phone number
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Address (for providing quotes or services)
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Details you provide when requesting a quote or contacting us
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Any information you submit via contact forms, email, or social media
We do not collect sensitive personal data unless legally required.
3. How We Collect Your Information
Your information may be collected when you:
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Contact us via email or social media
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Complete a contact or enquiry form on our website
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Request a quote
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Engage with us on Facebook or TikTok
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Use our website (via cookies – see section 7)
4. How We Use Your Information
We use your personal information to:
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Respond to enquiries and provide quotes
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Deliver our services
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Communicate with you about bookings or services
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Improve our website and services
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Comply with legal or regulatory obligations
We will never sell your data to third parties.
5. Legal Basis for Processing
We process personal data under the following lawful bases:
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Consent – when you contact us or submit a form
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Contract – to provide services you have requested
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Legal obligation – for record keeping and tax purposes
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Legitimate interests – to run and improve our business
6. How We Store and Protect Your Data
Your information is stored securely using:
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Email systems
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Business devices protected by passwords
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Wix’s secure hosting platform
We take appropriate technical and organisational measures to prevent unauthorised access, loss, or misuse of your data.
7. Cookies & Website Analytics
Our website is built using Wix, which may use cookies and similar technologies to:
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Ensure the website functions properly
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Analyse website traffic and performance
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Improve user experience
You can manage or disable cookies via your browser settings.
For more information, see Wix’s privacy policy:
https://www.wix.com/about/privacy
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8. Third-Party Services
We may share limited information with trusted third parties only where necessary, such as:
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Wix (website hosting)
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Email providers
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Payment processors (if applicable)
These providers are required to handle your data securely and in line with data protection laws.
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9. How Long We Keep Your Data
We keep personal data only for as long as necessary:
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Enquiry data: up to 12 months
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Customer records: up to 6 years (for legal and tax purposes)
After this period, data is securely deleted.
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10. Your Rights
Under UK GDPR, you have the right to:
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Access your personal data
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Request correction of inaccurate data
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Request deletion of your data
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Object to processing
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Request data portability
To exercise your rights, contact us at info@dmcexterior.com.
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11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
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12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact: